June 26, 2013

How to avoid lost luggage

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Making sure your luggage arrives when you do

More than 26 million bags disappeared or were misplaced across the world's airports in 2012, according to recent data released by air transport electronics group SITA. That's about nine lost or misplaced bags for every 1000 that are checked in. Australia's largest premium travel group, Travelscene American Express, has some common sense advice to help you avoid becoming a lost luggage statistic.

Travelscene American Express Luggage Survival Tips

·         Take out travel insurance: A good travel insurance policy can cover you for the value of your belongings, as well as many of the associated costs that arise from losing your luggage.

·         Be prepared: Before you fly, write down the brand, size and colour of your luggage, and if possible, take a photo. This can be a life saver while overseas, especially when trying to communicate with a language barrier.

·         Pack smartly: It's a great idea to make the most of your carry-on luggage. Keep your essential items with you, so that if your checked bag does go missing, you have the necessities to deal with the situation.

·         Remove destination stickers: Some travellers like to leave old destination stickers on their bags, but this will confuse baggage handlers and can result in your luggage ending up just about anywhere!

·         Embrace technology: New apps and online tools may soon be able to provide passengers with real-time information about the location of their bags, no doubt an exciting feature we could look forward to.

·         Consider varying luggage restrictions: Travellers should also be aware of the differing luggage restrictions between countries and airlines. While your flight out of Australia might have a generous baggage allowance, your connection in the USA might charge for each piece. Your travel agent is a fantastic source of information and will be best placed to advise you about this before you fly.

So what do you do if your luggage does disappear?  Travelscene American Express suggests that you file a report straight away. Provide the airline and airport staff with as much detail as possible including your contact details for at least the next 48 hours. If your bags don't turn up, then have the proper forms to lodge a lost-baggage claim. It all boils down to being prepared and working with your travel agent.  Take out insurance, plan ahead, and of course, happy travelling!

Get the most out of your next holiday. Contact your local Travelscene American Express Member agency on 13 13 98 or online at http://www.travelscene.net.au/

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